Contact Us
This site compares tandem skydives over Lake Taupo and works by email only. It holds no bookings of its own. For questions about a jump you have booked, the operator's own team is the faster route.
What To Email About
Write to info@taupotandemskydive.org about a wrong price or altitude on one of the skydive cards, a listing for a 15,000 ft jump that no longer books, a helicopter and skydive combo that has changed, or press and partnership queries. A correction is fastest to act on when you name the tour, say what the card shows and what it should show, and give a reply address.
What This Page Covers
There is no booking desk here and no line into any operator's diary. Nothing on this page can touch a reservation or jump-day arrangements.
- Move, cancel or amend a booking.
- Handle refunds or trace a payment that seems stuck.
- Confirm a call time or say whether Taupo weather will let a jump go ahead.
- Relay a message to a drop zone or a Tandem Master.
Where To Get Booking Help
Start with the confirmation email from the live booking page. If your question is about the jump, the drop zone or your instructor, go to the operator named on that confirmation. Weight questions over 100 kg can go straight to the Taupo office on 0800 826 336. Payments run between you, the platform and the operator, so no money passes through this site.
The Address
Send plain text only, and leave out card numbers, passport scans or booking confirmations. None of that is needed to fix a price on a skydive card or talk about what the site covers, and keeping it out of email protects you.